Last updated: July 17, 2026
These Terms & Conditions (“Terms”) govern the Swapizy app, website, and related services operated by Utopia Applications LLC (“Swapizy”, “we”, “us”). By choosing to continue in the app, creating an account, or using Swapizy, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the service.
Operator
Utopia Applications LLC, 5830 E 2nd St, Ste 7000, PMB 24144, Casper, WY 82609-4308, United States
support@utopiaapplications.com
What Swapizy does
Swapizy helps users discover possible item-for-item swaps. Users add items, select one active item, choose categories, browse nearby items, like or dislike items, and chat after a mutual match.
Swapizy does not sell items, process payments, set prices, guarantee item condition, supervise meetings, guarantee that a swap will happen, or act as a party, broker, transporter, or escrow provider in an exchange.
Eligibility and accounts
You must be at least 18 years old and legally able to agree to these Terms. You must provide accurate account information, use only an account you control, protect access to your phone and sign-in providers, and promptly notify us of suspected unauthorized access.
You may not create another account to evade a block, ban, report, investigation, or the 180-day safety restriction following account deletion. You are responsible for activity through your account unless applicable law provides otherwise.
User responsibilities
You agree to:
- list only tangible items that you own or are authorized to exchange;
- provide accurate titles, categories, descriptions, and current photos;
- disclose material damage, safety issues, missing parts, and known defects;
- communicate respectfully and use chat only for lawful exchange coordination;
- comply with applicable law and third-party rights;
- use reasonable judgment when choosing an item, user, meeting place, and exchange;
- report suspected fraud, prohibited content, threats, or unsafe behavior.
Prohibited items and conduct
You may not list, request, exchange, promote, facilitate, or discuss through Swapizy:
- illegal, stolen, counterfeit, recalled, unsafe, or unlawfully imported goods;
- weapons, ammunition, explosives, controlled substances, drug paraphernalia, hazardous materials, or items requiring a permit or license;
- medicines and pharmaceuticals, medical products offered contrary to law, alcohol, energy drinks, tobacco, nicotine, vaping products, or other age-restricted goods;
- live animals, human remains or body parts, sexual services, sex toys, pornography, nudity offered as content, or other sexually explicit or sexualized content;
- identity documents, financial accounts or instruments, credentials, personal data, surveillance material, or access to another person’s systems or accounts;
- services, rentals, raffles, gambling, fundraising, cash exchanges, gift-card schemes, or requests for advance payment;
- goods or content that infringe copyright, trademark, privacy, publicity, or other rights;
- scams, phishing, spam, malware, impersonation, deceptive links, manipulation of matching, or coordinated fake engagement;
- harassment, stalking, threats, hate, discrimination, exploitation, trafficking, grooming, or content that sexualizes or endangers minors;
- attempts to bypass safety controls, moderation, rate limits, reports, blocks, account restrictions, or law-enforcement preservation requirements.
This list is not exhaustive. We may restrict another item or behavior when reasonably necessary for safety, law, provider rules, or service integrity.
Matching, chats, and user content
A like indicates potential willingness to exchange the active item for the liked item. A match occurs only when both relevant users like each other’s items. A match is not a contract, valuation, warranty, reservation, or obligation to exchange.
You keep ownership of content you upload. You grant Swapizy a worldwide, non-exclusive, royalty-free license to host, store, copy, resize, display, transmit, and moderate that content only as reasonably needed to operate, secure, enforce, and improve the service. This license ends when the content is deleted, except for copies that remain in normal backups or records lawfully retained for another user, safety, moderation, or legal purposes.
Do not post sensitive personal information in listings or chats. Messages and attachments may be preserved and reviewed when needed to investigate a report, abuse, fraud, a safety issue, or a valid legal request.
Reports, blocks, and moderation
You can report items or accounts in the app, including conduct that occurred in a chat. You may provide additional chat details to support. You can also block a user; blocking hides relevant content and prevents continued interaction in the affected chat.
We may use automated checks and human review. A new or edited listing may remain hidden while checks run, and an automated safety signal may temporarily hide it pending a human decision. In the current process, an AI result alone does not permanently reject a listing or ban an account. An authorized reviewer may approve or reject content, freeze chats, limit visibility, preserve evidence, suspend or ban accounts, or refer a matter to a provider or competent authority. Action may occur without advance notice when needed for safety, legal compliance, investigation integrity, or service security.
Reports are not emergency services. If anyone faces immediate danger, contact local emergency services or law enforcement. To appeal an enforcement decision, contact support with the account information and relevant context. We do not guarantee a particular outcome or response time, but we aim to review safety reports promptly.
Meetings and exchanges
Swapizy does not verify every user’s identity or inspect listed items. Consider meeting in a well-lit public place, telling someone where you are going, inspecting the item before exchanging, and ending the meeting if anything feels unsafe. Never send money or verification codes to another user.
Each user is solely responsible for the item they provide, the item they accept, the meeting, and any agreement made with another user.
Account deletion and termination
You may delete your account directly in the app or use the methods on the account deletion page. Deletion removes the account from normal use immediately, while limited identifiers and safety records may remain as described in the Privacy Policy.
We may limit, suspend, or terminate access if you violate these Terms, create risk, abuse the service, infringe rights, or expose Swapizy or others to legal or security harm. Provisions that by their nature should survive termination, including ownership, retained-content licenses, disclaimers, and liability limits, remain effective.
Service availability and changes
We may maintain, change, limit, suspend, or discontinue features. We do not guarantee uninterrupted availability, preservation of drafts, a minimum number of nearby items, matches, messages, or a successful exchange. Where reasonably possible, we will avoid changes that unnecessarily impair existing user rights.
Intellectual property
Swapizy’s software, logo, design, and service content are owned by Utopia Applications LLC or its licensors. Except as allowed by law, you may not copy, sell, sublicense, scrape, interfere with, reverse engineer, or misuse the service.
Disclaimers
To the extent permitted by law, Swapizy is provided “as is” and “as available”. We do not warrant that a listing is accurate, lawful, authentic, safe, available, or fit for a purpose; that a user is who they claim to be; or that a meeting or exchange will be successful or safe.
Consumer rights and liability
Nothing in these Terms excludes or limits a mandatory right or remedy that applicable consumer law does not allow us to waive.
To the maximum extent permitted by law, Utopia Applications LLC is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profit or data; personal arrangements between users; item defects; failed exchanges; or user conduct. Any limitation applies only to the extent valid in the user’s jurisdiction and does not apply to liability that cannot legally be limited.
Applicable law and disputes
These Terms and disputes concerning the service are governed by applicable law, without overriding mandatory consumer, privacy, or procedural rights in your country of residence. Before filing a non-urgent claim, contact us so the parties can try to resolve it. A claim may be brought before any court or authority that has mandatory jurisdiction under applicable law.
If one provision is held unenforceable, it will apply to the greatest lawful extent and the remaining provisions will remain effective.
Changes to these Terms
We may update these Terms when the service, risks, providers, or laws change. We will update the date above and provide additional notice or request renewed acceptance when required for a material change. Changes do not retroactively remove rights that already accrued.
Contact
For support, legal, privacy, moderation, deletion, or enforcement appeals:
Utopia Applications LLC, 5830 E 2nd St, Ste 7000, PMB 24144, Casper, WY 82609-4308, United States